RdpOrder knowledge center

We're here with the help and advice you for the problems that may arise.

  • I forgot my username

    Your username is your Email id.
    Enter the Email address associated with your account, then select Continue. Complete the security challenge if it's offered.
    If you forgot password We'll send a one-time-use PIN to your email address.
    Under 6-digit Code, enter the PIN, then select Verify Code. We’ll show you your username.

  • What is RDP access?

    Delegate access lets Coodiv customers share access to their accounts with other people, but without having to share passwords or other secure information

  • Change my 2-step verification phone number

    To change your 2-step verification phone number, you need to delete the existing number and then add the new one to your account. Even if you changed the phone number on your Coodiv My Profile page, you still need to update the number for 2SV.

  • Remove a delegate user from my account

    As an account owner, you can cancel access for any delegate at any time from your account.

  • Manually renew my products or services

    Manually renew your products at any time, or pay for a long duration.

  • Auto-renew

    All the subscriptions for our products are to be paid manually. When you need renewal for a product, you can contact us for the renewal payment options.

  • Payment methods

    We accept Perfect Money, Bitcoin, Webmoney payment methods for our products.

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